Overview

Jem HR, a leading provider of HR and Employee Benefits for deskless or frontline workers, sought to elevate their engineering productivity and streamline development workflows. As their product and team scaled, they needed deeper visibility into their software development lifecycle (SDLC) and tools to address bottlenecks, improve code quality, and enhance developer experience. By adopting Typo, Jem HR transformed its engineering operations with actionable insights, automation, and enhanced team collaboration

The Challenge

As Jem HR expanded, the engineering team faced several challenges that hindered productivity and team satisfaction:

Challenges Faced

• Prolonged Cycle Time: Development bottlenecks caused delays in shipping features, impacting time-to-market.
• Code Quality Concerns: A rise in critical code issues led to costly bug fixes and reduced confidence in deployments.
• Lack of Visibility: Limited insights into the SDLC made it difficult for engineering leaders to identify improvement areas or address bottlenecks effectively.

Discovering a Solution

After evaluating multiple tools, Jem HR implemented Typo to address their challenges. Typo provided a unique combination of SDLC visibility, automated code reviews, and developer feedback mechanisms.

• SDLC Visibility: Typo offered actionable insights into bottlenecks and improvement areas throughout the development process.
• Automated Code Reviews: The platform flagged critical issues in real-time, reducing errors and improving code quality.

• Developer Feedback Surveys: Regular surveys allowed developers to share pain points and suggest enhancements, fostering a culture of collaboration.

Implementation Process

The implementation of Typo was straightforward and minimally disruptive. The Stackgen team quickly integrated Typo with their existing development tools and began leveraging its features.

Implementation Steps:

The integration of Typo into Jem HR’s workflows was seamless and well-structured, ensuring minimal disruption and maximum engagement:

• Quick Onboarding: Typo was easily integrated with Jem HR’s existing development tools, enabling a smooth rollout.
• Automated Code Reviews: The team configured Typo to automatically review code for critical issues, ensuring consistent quality checks.
• Developer Surveys: Monthly feedback surveys were introduced to gather insights directly from developers.

• Training Sessions: Comprehensive training equipped both engineers and leaders with the knowledge to leverage Typo effectively.

Within weeks, Jem HR began to see measurable improvements in their workflows and team satisfaction.

Impact

The adoption of Typo brought transformative changes to Jem HR’s engineering operations:

• Cycle Time Reduced by 50%: Automated code reviews eliminated delays by catching issues early in the process.
• 70% Fewer Critical Code Issues: Improved code quality minimized production errors and enhanced the reliability of deployments.
• Improved SDLC Visibility: Engineering leaders could now pinpoint bottlenecks and prioritize areas for improvement, driving continuous progress

Conclusion

With Typo, Jem HR successfully improved engineering productivity and code quality. By leveraging automation and actionable insights, Jem HR continues to deliver high-quality solutions to frontline workers, and the people that manage them, efficiently and confidently.