Privacy Policy

PeopleMint AI Pvt. Ltd. offers tools and platform commercialised as “typo” which provide the means to measure and increase employee commitment by giving them a voice within their organization & help in better team collaboration (the “typo Platform”). PeopleMint AI Pvt. Ltd. understands the importance of protecting Personal Information (as defined below). For this reason, PeopleMint AI Pvt. Ltd. strives to have business procedures and security safeguards in place to protect Personal Information under its control.

1. Application and Scope :

   This Privacy Policy describes our practices with respect to the collection, use and disclosure of Personal Information by PeopleMint AI Pvt. Ltd.
   This Privacy Policy (this “Policy“) is intended to establish responsible and transparent practices for the management of Personal Information and to satisfy the relevant and applicable legal requirements. This Policy sets out the standards, responsibilities and obligations of typo in respect of any Personal Information collected, accessed or processed by typo in the course of its business operations and specifies the obligations of typo that arise from typo Terms of Service (the “Terms”) entered into between typo and its corporate customers (each, a “Customer”), whereby typo might handle or have access to Personal Information.
   This Policy also governs Personal Information collected about typo’s website Users (as defined in the Terms) and explains how typo uses and discloses Personal Information collected from people who visit its website and otherwise interact with typo through https://typoapp.io (the “website”). It also explains how typo uses cookies and similar technologies. If you do not agree with this Policy, do not access or use the typo Platform and any related services (the “Services”) or the website.

2. Definition of Personal Information :

   “Personal Information” is defined as any information about an identifiable individual. This may include, for example, email addresses and contact details and any similar information provided to typo in the course of its business operations, or which typo may receive from business inquiries. Personal Information that is aggregated and/or de-identified or that cannot be associated with an identifiable individual is not considered to be Personal Information.

3. Collection and Use of Personal Information through the Services :

   When providing the Services, typo only processes Personal Information in accordance with the Terms and applicable laws. typo generally uses Personal Information from or about its Customers and Users for the following purposes:
   • to create, establish and administer Customer’s account, to respond to Customer’s inquiries related to its account and to contact Customer about typo’s Services or account-related matters;
   • to provide Services, including to provide Customer and its Users with access and use of the typo Platform and customer support;
   • to manage and develop typo’s business and operations;
   • to measure and analyze User behavior;
   • to monitor, maintain and improve typo’s Services or features;
   • to understand how Users interact with typo and ensure our services, products or features work correctly;
   • to develop new services, products, features, programs and promotions;
   • to meet legal and regulatory requirements and to allow typo to meet contractual requirements relating to the Services provided to Customer;
   • to conduct surveys on the quality of typo’s Services or to collect feedbacks on the Services;
   • to provide Customer with offers for additional services, features and products that typo believes may be of interest to Customer;
   • to conduct market or benchmarking research and data analytics by tracking and analyzing current or previously collected Personal Information.
   When possible, typo will use Personal Information in an aggregated and/or de-identified format.
   
   Unless required or authorized by law, typo will not use Personal Information for any other or new purpose without obtaining prior consent.

4. Collection and Use of Personal Information through the Website :

   typo generally collects and uses Personal Information from or about its website Users as follows:
   1. Information Provided by Users. In many cases, typo collects Personal Information directly from Users when they visit or use the website. For instance, typo may collect the following types of information:
      1. Inquiries and Requests for a Trial or Service. typo may collect Users’ name, contact information, email address and any other information provided when Users make an inquiry or contact typo through the website, when Users sign up to receive typo’s newsletter or when Users submit a request or an order for an typo trial or service.
      2. Personalization of Website. When Users visit the website, they may, from time to time, be invited to provide information such as User’s title to help typo personalize or customize the Users experience when using the website.
   2. Technical Information. When Users visit the website, typo may collect, using electronic means such as cookies, technical information. This information may include information about visits to the website, including the IP address of the Users’ computer and which browser was used to view the website, the Users’ operating system, resolution of screen, location, language settings in browsers, the site the User came from, keywords searched (if arriving from a search engine), the number of page views, information entered, advertisements seen, etc. This data is used to measure and improve the effectiveness of the website or enhance the experience for Users. While most of the time this information is depersonalized, if this information relates to an identifiable individual, typo will treat this information as Personal Information. typo may also, without limitations, collect and use the following type of information when Users visit and/or interact with typo on the website:
      1. Google Analytics: typo uses Google Analytics which allows it to see information on User website activities including, but not limited to, page views, source and time spent on our website. This information is depersonalized and is displayed as numbers, meaning that it cannot be tracked back to individuals. Users may opt-out of typo’s use of Google Analytics by visiting the Google Analytics opt-out page.
      2. Google AdWords: typo uses Google AdWords Remarketing to advertise typo across the Internet and to advertise on third party websites (including Google) to previous visitors of the website. AdWords remarketing will display ads to Users based on what parts of the typo website they have viewed by placing a cookie on the Users’ web browser. It could mean that typo advertises to previous visitors who haven’t completed a task on the site or this could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. This cookie does not in any way identify the User or give access to the Users’ computer or mobile device. The cookie is only used to indicate to other websites that the User has visited a particular page on the website, so that they may show the User ads relating to that page. If Users do not wish to participate in Google AdWords Remarketing, they can opt out by visiting Google’s Ads Preferences Manager.
      3. Interest-based Advertising. typo may also allow a limited number of trusted third parties to install cookies on Users’ hard drive from the website. The website may include third-party advertising and links to other websites which may be used to generate personalized advertisements. Personalized ads, sometimes referred to as interest-based or behavioral ads, are ads based upon information about Users, such as page views on the website, information requests or purchases on the website. typo does not provide any Personal Information to advertisers or to third party sites that display interest-based ads on the website. However, advertisers and other third-parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that Users who interact with or click on a personalized ad or content displayed on the website are part of the group that the ad or content is directed towards.Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on the website directly to Users’ browser. They may also use cookies to measure the effectiveness of their ads and to personalize ad content. typo does not have access to or control over cookies or other features that advertisers and third party sites may use, and the information practices of these advertisers and third party websites are not covered by this Policy. Please contact them directly for more information about their privacy practices.
   3. Choice with Cookies. Users can block the use of cookies by activating the settings in their browser. The “Help” feature on most browsers will tell Users how to prevent their browser from accepting new cookies, how to have the browser notify the Users when they receive a new cookie, or how to disable cookies altogether. If Users choose to withhold consent, or subsequently block cookies, they may not be able to access all or part of the content of the website. Additionally, Users can disable or delete similar data used by browser add-ons, by changing the add-on’s settings or visiting the website of its manufacturer.
   4. Personal Information from Other Sources. typo may obtain from third parties additional Personal Information about a website User if such User gave permission to those third parties to share its information.

5. Sharing of Personal Information :

   typo will not sell, rent or trade Personal Information to any third party. However, typo may share Personal Information when authorized and/or required by law or as follows:
   1. As Permitted or Required by Law. typo may disclose Personal Information as required by applicable law or by proper legal or governmental authority. typo may also disclose information to its accountants, auditors, agents and lawyers in connection with the enforcement or protection of its legal rights. typo may also release certain Personal Information when it has reasonable grounds to believe that such release is reasonably necessary to protect the rights, property or safety of others and itself, in accordance with or as authorized by law. In the event typo receives a governmental or other regulatory request for any Personal Information, typo will promptly notify Customer, unless it is prohibited to do so, in order that Customer shall have the option to defend such action. typo shall reasonably cooperate with Customer in such defense.
   2. Business Transaction. typo may disclose Personal Information to a third party in connection with a sale or transfer of business or assets, an amalgamation, reorganization or financing of parts of our business. However, in the event the transaction is completed, Personal Information will remain protected by applicable data protection laws. In the event the transaction is not completed, typo will require the other party not to use or disclose the Personal Information received in any manner whatsoever and to delete such Personal Information.

6. Security of Personal Information :

   typo will store and process the Personal Information in a manner consistent with industry security standards, and as long as necessary for the purposes described in this Policy, unless a longer retention is required by law. typo has implemented technical, organizational and administrative systems, policies, and procedures to help ensure the security, integrity and confidentiality of Personal Information and to mitigate the risk of unauthorized access to or use of Personal Information, including: (i) appropriate administrative, technical and physical safeguards and other security measures designed to ensure the security and confidentiality of the Personal Information it manages; (ii) a security design intended to prevent any compromise of its own information systems, computer networks or data files by unauthorized Users, viruses or malicious computer programs; (iii) appropriate internal practices including, but not limited to, encryption of data in transit; using appropriate firewall and antivirus software; maintaining these countermeasures, operating systems and other applications with appropriate reasonable up-to-date virus definitions and security patches so as to avoid any adverse impact to the Personal Information that it manages; (iv) appropriate logging and alerts to monitor access controls and to assure data integrity and confidentiality; and (v) permitting only authorized Users access to systems and applications, and all persons with authorized access to Personal Information must have a genuine business need-to-know prior to access (together, “Security Program”).

7. Fulfil data request, modification, and deletion :

   If you are an EU citizen and use our Services, then you have specific rights to your data. This relates to GDPR Chapter 3—Right of the data subject. You can request to receive your data, modify it, and/or delete it. If you want to delete or modify your data please contact your typoAdministrator first. Your Administrator will then contact us to fulfill your data request. If you cannot contact your Administrator or they will not fulfill your needs, please contact us at [email protected]. If you are not an EU citizen and would like to request to modify or delete your data, please contact us, we will pass your request to your Administrator.

8. Training and Supervision :

   typo maintains adequate training programs to ensure that its employees and any others acting on its behalf are aware of and adhere to its Security Program. typo shall exercise necessary and appropriate supervision over its relevant employees to maintain appropriate confidentiality and security of the Personal Information it manages.

9. Data Incidents Involving Personal Information :

   typo shall promptly notify Customer of a data breach, of a loss of data or of a failure of typo’s Security Program:
   
   (a) which has resulted or is suspected to have resulted in the loss, unauthorised access, disclosure, use or acquisition of Personal Information (including hard copy records); and
   
   (b) which, in typo’s opinion, presents a real risk of significant harm to individuals whose Personal Information is impacted (“Data Incident”).
   
   While the initial notice may be in a summary form, a comprehensive written notice shall be given to Customer within the legally required timeframe, where applicable. The notice shall summarize in reasonable detail the nature and scope of the Data Incident (including each data element type) and the corrective action taken or to be taken by typo. typo shall promptly take all necessary and advisable corrective actions, and shall cooperate with Customer in all reasonable efforts to mitigate the adverse effects of Data Incidents and to prevent their recurrence.

10. How to Contact Us :

    Any questions or complaints or requests regarding this Policy or typo handling of Personal Information can be addressed by sending an email to [email protected].

11. Change of Privacy Policy :

    typo will review and update its policies and procedures as required to keep current with rules and regulations, new technologies, standards and customer concerns. This Policy may therefore change from time to time. If typo makes changes that materially alter Users privacy rights, typo may provide additional notice, such as via email or through the Services or the website. If Users disagree with the terms of this Policy, their only remedy is to discontinue use of the websites and the Services.